INTERNATIONAL OPERATIONS
Across borders.
With the details aligned.
International movements bring together destinations, documents, handling requirements, and multiple points of contact. We help coordinate those details around the assignment.
BEFORE A SHIPMENT MOVES
Prepare for the route.
Plan the handover.
Tell us where the parcel is starting, where it needs to go, and what care it requires. Route availability and arrangements are confirmed for each consignment.
Explore high-value courierContents and handling
Describe the consignment accurately, including size, weight, packaging, and any special handling requirements.
Destination and recipient
Confirm the delivery address, designated recipient, contact details, and handover requirements.
Documents and clearance
Establish which documents are needed and which parties will handle each stage of the shipment.
Timing and communication
Agree the expected delivery window and how changes or requests for information will be communicated.
INSTITUTIONAL ENGAGEMENTS
People and protocol
matter too.
International assignments may involve visits, meetings, or coordination with designated institutional representatives. Our liaison and diplomatic support services help organise the practical arrangements around the client’s mandate.
Diplomatic & protocol supportBefore you make arrangements.
Which destinations do you cover?
Contact the team with the origin, destination, and type of assignment. Availability is confirmed for the specific route and requirements.
What documentation will be needed?
The requirements depend on the contents, destination, and service. Confirm them with the team before dispatch or engagement.
Is insurance included?
Ask the team to confirm the agreed coverage, exclusions, and any declared-value requirements in your service arrangements.
How do I follow an existing parcel?
Enter the tracking reference supplied with your shipment on the tracking page. Contact the team if an update needs clarification.
Track your parcelCan liaison and courier services be combined?
Yes. Describe the complete assignment so the team can discuss how the required service elements fit together.